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Frequently Asked Questions about logging in to various ACCP services

How do I log in to the ACCP Web site?
The members only area of ACCP's Web site (www.accp.com) includes:

  • Your Account Information
  • Your PRN Subscription Preferences
  • Dues Renewal

If you are an ACCP member and you don't have your ACCP Login Information, you can use our automated password reset system to obtain your login information, but you must enter the same e-mail address that is listed in your ACCP account and be able access that e-mail account. Click Reset My Password to reset your password and follow the instructions. An automated e-mail will be sent to your e-mail address shortly. You can also contact ACCP, by calling (913) 492-3311 or send us an e-mail message at accp@accp.com if you need further assistance.

How do I log in to the Pharmacotherapy Journal (e-Journal)?
You can receive your login information for Pharmacotherapy Journal by clicking on the "Subscriber Access" link on the http://www.pharmacotherapy.org home page. After clicking on "Subscriber Access", click on the "Need help logging in?" link located on the left side, just above the Username and Password box. You will need to enter the e-mail address listed in your ACCP account in order for the system to retrieve your login information successfully.

If you have not listed an e-mail address with ACCP or your e-mail address has changed, please e-mail us and the Pharmacotherapy staff requesting your e-mail change. Include in your message your old e-mail address, new e-mail address, ACCP Member ID, and request to subscribe to Pharmacotherapy and send to editor@ppijournal.org and accp@accp.com.

How do I log in to the Online Education Center?
The Online Education Center (ceportal.accp.com) includes Online Courses purchased through the ACCP Bookstore, such as:

  • PSAP
  • Pharmacotherapy Preparatory Courses
  • Oncology Preparatory Courses
  • Nutrition Support Preparatory Course
  • Psychiatric Pharmacy Preparatory Course
  • Pharmacogenomics: Applications to Patient Care
  • How to Bill for Clinical Pharmacy Services
  • Biostatistics for Clinicians and Researchers
  • Research Training Curriculum
  • A Guide to Clinical Decision-Making: The PSAP Algorithms

Once we confirm your registration and enroll you into your Online Course, instructions on how to access the course and your login information will be sent to you in an e-mail confirmation within 2 business days of the date you order.

If you did not recieve an e-mail or have inadvertently deleted it, you can receive your login information by clicking the Forgot your password? link located at http://ceportal.accp.com/. You will then be e-mailed a link. Follow the links until you reach your profile page. At the bottom of the profile page, under "Optional Profile Information", enter a new password and enter it again to confirm. Click "Save Changes" to complete selection of your password. You will now be logged into the ACCP Online Education Center.

Frequently Asked Questions about CE from ACCP meetings

  1. How do I access the Web site to claim my CE?
    To claim your continuing education for any of ACCP’s meetings, please visit www.softconference.com/accp and log in with your user name and password.
  2. What is my user name?
    You user name is the e-mail address we have on file for you at ACCP. If you are unsure which e-mail address is the one we have on file please contact us at accp@accp.com
  3. What is my password?
    Your password is a seven-digit number that appears on all meeting confirmation letters. For ACCP members, this is your member ID number. If you have forgotten your password, you can have it e-mailed to you by visiting http://www.softconference.com/accp/GetPass.asp.
  4. Why won’t my Statement of Credit print?
    The most common reason a Statement of Credit won’t print is because of pop-up blocking software. To print your Continuing Education (CE) Statement of Credit, please disable any pop-up blocking software on your computer. To turn off the built-in pop-up blocking feature in Internet Explorer, select "Pop-up Blocker" from the "Tools" menu. If you have a Google or Yahoo toolbar installed, click the appropriate pop-up blocker button to disable the pop-up blocking feature.
  5. I entered 3 hours of credit for a session but my Statement of Credit shows up with only 1 hour of CE credit; what is wrong?
    There are many reasons why the number of credit hours entered does not show up on your Statement of Credit.
    • If you put in more than the number of hours offered for any individual session, the Web site will reduce the number of hours to the maximum available for that session.
    • If you attempt to claim credit for concurrent sessions the Web site will eliminate one of the sessions from your Statement of Credit.
    • The CE Web site allows an attendee to input only the maximum number of credit hours available for any given meeting. For example, the maximum number of contact hours an individual can claim for the 2008 Spring Practice and Research Forum is 23 (21 hours for the Pharmacotherapy Preparatory Course plus 2 hours for the Opening General Session). If you enter more than 23 hours, the Web site will automatically truncate the number of hours for these sessions.
  6. I attended a session but I can’t find it on the Web site.
    There are three major reasons why you might not be able to find a particular session.
    • All sessions are listed in alphabetical order by title, instead of following the program schedule.
    • The Web site will only show you the sessions that you could have attended. For example, if you registered for only 1 day of the meeting, you will only see the sessions presented on that day.
    • Not all sessions are available for CE credit.
  7. Will I get a paper copy of my CE Statement of Credit in the mail?
    No. The only copy of your CE Statement of Credit that you will receive is the one that you print from the CE Web site.
  8. What if I need a duplicate Statement of Credit?
    Statements of Credit can be printed from the CE Web site for up to six months after a meeting, after six months please contact ACCP at 913-492-3311 for a duplicate certificate.
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ACCP, 13000 W. 87th St. Parkway, Lenexa KS 66215-4530, USA; Phone: (913) 492-3311; Fax: (913) 492-0088; E-mail: accp@accp.com