Arbinger Institute has helped millions with its bestsellers Leadership and Self-Deception and The Anatomy of Peace. Now, with unique grace and clarity, it describes the one change that can dramatically improve organizational performance, spark innovation, strengthen all your relationships, and make your life and the lives of everyone around you better.

To change what we do, we first need to change how we see and relate to the world. Changing from an inward mindset to an outward mindset makes all the difference.

Without even being aware of it, many of us operate from an inward mindset, a single-minded focus on our own goals and objectives. This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes.

The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. In the long run, changing negative behavior without changing one’s mindset doesn’t last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.