Monday, October 14, 2024 from 1:45 PM to 3:15 PM MST at Convention Center North Building / Meeting Room 124
Available for 1.50 hours of CPE creditActivity Number: 0217-0000-24-210-L99-PActivity Type: An Application-Based Activity"Managing Conflict: Conversations for Effective Communication & Negotiation," is designed to help participants navigate and manage difficult conversations effectively. The program focuses on applying methods of effective dialogue, analyzing various types of difficult conversations, and creating learning conversations that lead to successful negotiation and conflict resolution. Participants will develop skills to improve communication, relationships, and personal health through structured conversation techniques.
This session is open to all meeting registrants and is part of the Leadership and Management Academy.
Learning Objectives1. Apply Methods of effective dialogue to navigate conflict.
2. Analyze different types of difficult conversations.
3. Create learning conversations and negotiate agreement.
 | | Speaker: | Debbie C. Byrd, Pharm.D. | | Dean and Professor, Bill Gatton College of Pharmacy and Interim Dean, College of Nursing East Tennessee State University, Johnson City, Tennessee | | View Biography |
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