Incivility is a growing problem within all aspects of pharmaceutical education and, indeed, across the spectrum of higher education. Promoting Civility in Pharmacy Education describes the issues involved and provides practical solutions. With this book, readers will learn which teaching characteristics lead to more/less incivility in the classroom, how to make your expectations known in a nonconfrontational manner, and how to respond to incivilities from students, administrators, and faculty.

The book assists educators in addressing problems such as "passive" incivilities that include inattention, lateness, asking for extensions on assignments, and making excuses, and "overt" incivilities that include vulgar language, insulting comments, direct challenges to the teacher's authority, and physical threats.

By Bruce A. Berger, Ph.D., R.Ph.

ISBN 978-0-7890-2121-2
122 pages; 2003; softbound